Shipping Policy
Why we started
Skincare and dermatology are what I spend my time reading about and thinking about. And the more I learned, the more one thing stood out: looking your best doesn’t start with what you put on top of yourself. It starts with your skin.
You can’t cover your way to that. Clear, healthy skin is the thing everything else sits on and most people never get a straight answer about how to get there. Velline is my attempt at giving them one.
How we work
Free delivery on orders over R800. Standard delivery is R100 and arrives in 5–10 days. If something isn’t right when it reaches you, email us and we’ll sort it out — one person, one reply, no ticket queue.
Questions about which product suits your skin? Ask us before you buy. We’d rather send you to the right R350 product than the wrong R650 one.